Change management

At a time when the economy is still dicey for many people, I work in a magical place where things are booming! Viking is building what seems like an unlimited number of river cruise ships and will expand into the ocean cruising business in 2015. We’re in the process of doubling the size of our office and hiring people right and left. It is interesting to observe the corporate structure changing—processes are getting more formalized little by little, and functions are becoming more narrowly specialized.